10 Feb 12 - Important Announcement - We are not taking Armani Exchange, Amazon, Kate Spade and eBays orders now. Following promotions are valid for a limited time only.
You need to be a registered member of SpreeOrganizer.com
in order to place an order. Once you are registered, login
to “My Account” and click “Place an Order”. Do remember
to top-up your account shortly after you have submitted
your order. If your account is not funded, the order will
be disregarded.
If I am the only participant in a spree, will you still
proceed with my order?
Yes, sprees with only one participant will still be
honoured. The only difference is US domestic shipping
charges will not be shared. SpreeOrganizer.com will
combine your order with other spree orders available
at its own discretion. This will still allow you to
share your International shipping charges with others.
Only under circumstances where there are no other spree
orders available to share your International shipping
charges, your order will then be disregarded.
Do I have to wait till the cap is reached before you can
proceed with my order?
Yes, this is in order to maximise your potential savings
with other participants. Alternatively, should you wish
to have your items earlier nontheless, you may put in
your request to us. We will process your order if the
minimum requirements of the merchant’s promotion (should
there be any) is met with other participants. Please note
that this option is subjected to approval, in view of
fairness to other participants.
How do I know if my order has been successfully submitted
to you?
Once you have submitted your order through our web portal
successfully, you will receive a copy of the order form
to your email via an automated reply system. If you have
not received a copy of the email an hour later after you
have submitted, please contact
us to verify on your order.
What happens if the item which I wanted is out-of-stock
after payment has been made to you?
Out-of-stock
items are more common during sales/promotions and we
understand your disappointment. Thus, we have provided
an alternative field for you in our Order Form. If no
alternative is provided, we will omit the out-of-stock
item and proceed with the available items. Any excess
payment will be credited back to your account.
Nothing! Registration is FREE! Once you are registered,
you may be able to login your account and view all your
order details. On top of that, get updated with the latest
promotion, sales, savings and more.
Why are you charging a fee when other spree organizers
at some forums are doing it for free?
Of
course, we are aware that some individuals are offering
their services for free at some forums which often make
one wonder why. Think about it - tediously organizing
a spree at own expenses without any charges for the
time and efforts involved? One valid explanation we
can come up for is that they are shoppers who wanted
to reduce their overall shopping cost. However, we are
puzzled to see the same few organizers repeatedly. Do
they really have so many things to buy every time? And
why is it that their exchange rate is always a lot higher
than the normal? It is up to your judgment.
- Internet Banking (You must provide us with your Payer
Name.)
- ATM Transfer* (You must
SMS us immediately after you send a payment via this mode)
- Credit Card** (Please note
that there is a 4% admin charge for payment using Credit
Card.)
- Paypal
*Please note that we will
not have any receipt number or identity of yours reflected
on our account statement. Therefore, if there are many
transactions on the day, it will caused serious delay
for your account to be credited with the amount if it
was not informed to us immediately after payment.
**For security reasons, your
account name and billing address must match your credit
card information.
When
you have successfully placed an order with us, your
account funded with SpreeCash will be debited of the
amount accordingly. No order will be processed if there
is insufficient fund in your account.
To maximise your savings, all Sprees
will be using the cheapest shipping option. In general,
the estimated delivery time is as follows:
- U.S domestic shipping time (Average:
4 - 7 business days)
- International shipping time (4 - 6 business days)
- Local shipping time (1 - 2 business days)
Thus, you can generally expect your goods
to reach you in about 12 - 18 business days.
For
Concierge, the estimated delivery time is as follows:
-
U.S domestic shipping time (Average: 4 - 7 business
days)
- International shipping time (2 - 3 business days)
- Local shipping time (1 - 2 business days)
Thus,
you can generally expect your goods to reach you in about
7 - 12 business days.
Unfortunately,
it is not possible to determine the exact charges as
we do not have the package information (size and weight)
until the package have arrived to us. However, we have
provided an estimated charge based on our previous Sprees.
For more information, please login to your account and
click on "Spree Calculator" to use the tool
we have provided.
Imagine if a participant ordered a polo shirt for $79,
he/she would have taken up 40% of the Spree limit. As
a result, fewer people can join the Spree which would
mean higher shipping since lesser people can split shipping
charges. Hence, as a fair distribution, International
shipping charges is calculated in ratio to items’
value.
Do rest assured that as your Spree Organizer, we will
always split the shipping charges as fairly as possible
because this is our mission. We may factor in weight and
prices on a case by case basis.
Registered article is a service provided
by the post office which allows your package to be traceable
with a fee of SGD$2.24. This will significantly reduce
the risk of non-delivery. Hence, we strongly recommend
this option where all orders will be registered by default.
Should you wish to opt out of this option,
kindly contact us
with reference to your order number and we will advise
accordingly. Please note that registered article option
is also required for all bulky items as required by the
post office.
We can safely say no because GST is only applicable when
an order combined is above SGD$400. SpreeOrganizer.com
will always ensure that any Sprees we organize are capped
within the range.
Why are you requesting for my bank account number?
We require your bank account number to facilitate your
payment and make any refunds to you if necessary. We will
NEVER ask for more detailed information other than your
bank account number.
What happens to my money if your server goes down?
No worries, all money transactions are kept offline and
online under secured storage. In the unfortunate event
that our server goes down, we will still have your account
balance with us.
Frequently
Asked Questions 
